ojbet Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ojbet ("ojbet," "we," "us," "our"), the operator of the online gaming platform at ojbet.net ("Platform"), collects, processes, stores, and protects the personal information of individuals who access or use the Platform ("you," "Player," "User"). This Policy applies to all personal data processed in connection with the ojbet Platform, including account registration, identity verification, deposits and withdrawals, game participation, customer support interactions, and marketing communications.

ojbet is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines. This Policy also reflects applicable requirements under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR).

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and this Policy, ojbet is the personal information controller responsible for the personal data collected through the Platform. All data processing activities conducted by ojbet are subject to the oversight of the National Privacy Commission of the Philippines and, where applicable, PAGCOR's regulatory requirements concerning player data management and record-keeping.

Any questions, requests, or concerns relating to this Policy or the processing of your personal data may be directed to ojbet's Data Protection Officer (DPO) using the contact information provided in Section 15 of this Policy.

3. Personal Data We Collect

ojbet collects personal data through several channels, including account registration forms, identity verification processes, payment transactions, Platform usage, customer support interactions, and automated technical systems. The categories of personal data we collect are described below.

3.1 Registration & Identity Data

When you create an ojbet account, we collect the following information:

• Full legal name as it appears on your government-issued identification;
• Date of birth (to verify that you meet the 21+ age requirement);
• Residential address, including city, province, and postal code;
• Philippine mobile number;
• Email address;
• Username and hashed password.

3.2 Identity Verification (KYC) Data

In compliance with PAGCOR regulations and applicable Philippine anti-money laundering (AML) law, ojbet may collect copies of the following documents for identity verification purposes:

• A valid Philippine government-issued photo ID (passport, driver's license, PhilSys National ID, UMID, SSS ID, GSIS ID, or PRC ID);
• Proof of residential address (recent utility bill, bank statement, or barangay certificate not older than three months);
• Proof of payment method ownership (screenshot or statement confirming your registered GCash, Maya, or bank account);
• Selfie or live photo for biometric identity confirmation, where required by our compliance team.

3.3 Financial & Transaction Data

When you make deposits, place bets, or request withdrawals, ojbet collects and retains:

• Deposit and withdrawal amounts, dates, and payment method references;
• E-wallet account identifiers (e.g., GCash mobile number, Maya account reference) and bank account details used for transactions;
• Transaction IDs and processing timestamps;
• Betting history, game participation records, and associated financial outcomes.

3.4 Technical & Usage Data

When you access the ojbet Platform, our systems automatically collect certain technical information, including:

• IP address and approximate geolocation derived from it;
• Device type, operating system, and browser type and version;
• Pages visited, features used, session duration, and clickstream data;
• Referral URL (the page you visited before arriving at ojbet);
• Cookie identifiers and similar tracking technology data (see Section 6).

3.5 Customer Support Data

When you contact ojbet's support team via live chat or email, we collect the content of your communications, including any attachments you submit, together with metadata such as timestamps and the support agent handling your query. These records are retained to maintain quality assurance and to provide a consistent support experience.

4. How We Use Your Personal Data

ojbet uses the personal data described in Section 3 for the following purposes:

ojbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.

5. Legal Basis for Processing

ojbet processes your personal data on one or more of the following legal bases, as defined under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to fulfill our obligations under the Terms and Conditions you agreed to when creating your ojbet account, including account management, payment processing, and customer support;
• Legal obligation: Processing is required to comply with applicable Philippine laws and PAGCOR regulations, including AML reporting obligations under Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments;
• Legitimate interests: Processing is necessary for ojbet's legitimate interests in preventing fraud, maintaining Platform security, and improving our services, where these interests are not overridden by your privacy rights;
• Consent: For marketing and promotional communications, and for the use of non-essential cookies, processing is based on your freely given, specific, informed, and unambiguous consent, which you may withdraw at any time.

6. Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device by the ojbet Platform when you visit it. They allow the Platform to recognize your device, remember your preferences, maintain your login session, and collect usage information to help us improve the Platform experience for all Filipino players.

6.2 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly — including maintaining your login session and security tokens. These cannot be disabled without affecting core Platform functionality;
• Analytics cookies: Used to collect anonymized information about how players interact with the Platform, such as pages visited and session durations, to help us improve the user experience;
• Functional cookies: Used to remember your preferences, such as language settings and display options;
• Marketing cookies: Used to deliver relevant promotions and track the effectiveness of our marketing campaigns. These are only set with your prior consent.

6.3 Managing Cookies

You can manage or disable non-essential cookies through the cookie preference settings on the Platform or through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the ojbet Platform, including logging in and maintaining your session. For detailed guidance on managing cookies in your browser, consult the help documentation for your specific browser application.

7. Data Sharing & Disclosure

ojbet does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data only in the following circumstances:

7.1 Service Providers

ojbet engages carefully selected third-party service providers to perform functions on our behalf, including payment processing, identity verification, fraud detection, cloud hosting, customer support platform operation, and email delivery. These providers are permitted to access and process your personal data only to the extent necessary to perform the services contracted to them and are contractually bound to maintain appropriate data security standards.

7.2 Regulatory & Legal Disclosure

ojbet may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement agencies, and other Philippine government authorities where such disclosure is required by applicable law, a valid court order, or a binding regulatory directive. ojbet will not disclose more information than is strictly required to satisfy the relevant legal obligation.

7.3 Corporate Transactions

In the event that ojbet undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and any material change to data processing arrangements that results from it, in accordance with applicable Philippine law.

8. International Data Transfers

ojbet's primary data processing operations are conducted within the Philippines. However, certain third-party service providers engaged by ojbet — such as cloud infrastructure providers and fraud detection platforms — may process data on servers located outside the Philippines.

Where personal data is transferred outside the Philippines, ojbet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. Such safeguards may include contractual clauses approved by the National Privacy Commission and the implementation of equivalent technical security measures by the receiving party.

9. Data Retention

ojbet retains your personal data for the period necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account relationship with ojbet, and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and applicable AML regulations;
• KYC and verification documents: Retained for a minimum of five (5) years from the date of verification, or longer if required by a regulatory or legal obligation;
• Financial and transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act;
• Customer support records: Retained for three (3) years from the date of the interaction, unless a longer period is required in connection with an ongoing dispute or investigation;
• Marketing consent records: Retained for the duration of your consent and for one (1) year following your withdrawal of consent, as evidence of prior authorization;
• Technical and usage data: Retained for twelve (12) months in identifiable form, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized using industry-standard data destruction procedures. Anonymized aggregate data may be retained indefinitely for statistical and analytical purposes.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ojbet. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.

• Right to be informed: The right to know what personal data ojbet holds about you, how it is being used, and with whom it has been shared;
• Right of access: The right to request a copy of the personal data ojbet holds about you, together with information about its source, recipients, and processing purposes;
• Right to rectification: The right to request that inaccurate or incomplete personal data be corrected or updated promptly;
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful — subject to ojbet's legal and regulatory retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes at any time, without giving reasons;
• Right to data portability: The right to receive a structured, machine-readable copy of the personal data you have provided to ojbet, where processing is based on consent or contractual necessity;
• Right to damages: The right to be indemnified for any damages suffered as a result of inaccurate, incomplete, outdated, or unlawfully obtained personal data, in accordance with Republic Act No. 10173.

ojbet will respond to valid data rights requests within fifteen (15) business days of receipt, or within such other period as prescribed by the National Privacy Commission. Where a request is complex or numerous, we may extend this period by a further fifteen (15) business days, with written notice to you explaining the reason for the extension.

11. Security Measures

ojbet implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Transport Layer Security (TLS 1.2 or higher) encryption for all data transmitted between your device and the ojbet Platform;
• AES-256 encryption for personal data stored in ojbet's databases and file systems;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Multi-factor authentication for all administrative access to systems containing personal data;
• Comprehensive audit logging of all access to and modifications of personal data records;
• Regular security vulnerability assessments and penetration testing by qualified third-party security professionals;
• A documented data breach response plan enabling rapid detection, containment, and notification in the event of a security incident.

In the event of a personal data breach that is reasonably likely to result in a risk to your rights and freedoms, ojbet will notify the National Privacy Commission and affected players within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

12. Protection of Minors

The ojbet Platform is strictly intended for individuals who are 21 years of age or older. ojbet does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not create an account or use the Platform in any capacity.

If ojbet becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has provided personal data to ojbet, please contact our Data Protection Officer immediately using the details in Section 15.

13. Third-Party Links

The ojbet Platform may contain links to third-party websites or services for informational or operational purposes. This Privacy Policy applies solely to data collected and processed by ojbet through the ojbet Platform. ojbet is not responsible for the privacy practices, content, or data security measures of any third-party website or service. We encourage you to review the privacy policies of any third-party sites you visit independently of ojbet.

14. Changes to This Privacy Policy

ojbet reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidelines, or PAGCOR regulatory requirements. When material changes are made, ojbet will post the updated Policy on this page with a revised "Last Updated" date and, where appropriate, provide notification to registered players by email or in-platform notification.

Your continued use of the ojbet Platform after the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must stop using the Platform and may request account closure in accordance with the Terms and Conditions.

15. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ojbet, please contact our Data Protection Officer using the following details:

• Data Protection Officer Email: [email protected]
• Subject Line: Data Privacy Request — [Your Registered Name]
• Response Time: Within 15 business days of receipt of your request
• Coverage: Philippines-wide — Metro Manila, Cebu, Davao, and all regions

For general account support, our customer service team is available 24/7 via live chat on the ojbet Platform. For matters specifically related to responsible gaming, data deletion following self-exclusion, or player protection concerns, please also refer to our Responsible Gaming page.

For concerns that cannot be resolved directly with ojbet, you may contact the National Privacy Commission of the Philippines, which is the statutory body responsible for enforcing the Data Privacy Act of 2012.